- The product will be shipped within 24 hours duration.
- The product will be delivered to your doorstep within 10 business days.
We at Suhas Jewellers ensure that 100% of the exchange of the invoice value is availed by the customer in circumstances relating to the exchange of the product within 15 Days of the date of purchase. Only The Products purchased from the Suhas Jewellers website or our Store are eligible for exchange excluding the customized and personalized jewelry items. We accept the exchange request once the customer presents a valid invoice within 15 days of purchase.
The exchange value will be 100% of the actual amount paid. In case the exchange value is higher than the amount already paid, the customer will have to bear the cost of the additional amount. If the exchange value is less than the amount already paid, the amount cannot be returned, we request the customers to choose only such products for exchange which might make the amount even. Kindly note that under any given circumstances returns of products cannot be accepted.
Refunds are not available. We request our customers to check every possible aspect of the product and service they are willing to purchase before time. Damage Proof Packaging: All your Jewellery is placed in Hard Plastic boxes, which in turn are damage-proof. We highly appreciate our customers recording an unboxing video so that we can see their happiness while unboxing the parcel. Do you have any Gold Savings Schemes? Yes, We have Gold Savings Schemes,
Please contact us at 8121924770 for more details.
Is International Shipping Available?
Yes, we are shipping to USA currently.
Will my product be Safe during the delivery?
All your jewelry is placed in Hard plastic damage proof Jewellery boxes, we cover the jewelry with cotton/bubble wrap to make sure it doesn’t move while traveling.
What If The Shipment Never Reached Us?
We will make sure to investigate the issue and meanwhile if it is a genuine case, we will refund your amount in 5 working days.